
WTM London 2026: Saudia's premium economy and a Belize MICE win show products chasing the same guest
An airline cabin and a Caribbean conference hotel made the show's hotel-relevant headlines. Both are aimed at the traveler between the price points.

An airline cabin and a Caribbean conference hotel made the show's hotel-relevant headlines. Both are aimed at the traveler between the price points.

Bookings and directions migrate to software; access and relationships stay human. The desk's payroll case now rests on retention, not request volume.

The UK's Electronic Travel Authorisation is a standing pre-travel requirement for US and other visa-exempt visitors. The application, the fee, the validity, and what the check changes for hotel front offices.

A third-party Japanese operator signs a franchise with Marriott International, adding 207 rooms to a heritage city by 2028.

One quarterly release says little on its own. Here is what the numbers in it measure, and what an operator should check next.

A full house can still lose money. How to spot the pattern where competitive pricing fills rooms but erodes average daily rate.

The Group's renovation and new-build programme now covers most of its hotels, with ten more Southeast Asia projects set for 2027.

Mid-century hotel furniture survives restyling cycles because clean lines age slowly. The SAS Royal Hotel, the Palm Springs landmarks and a buyer's checklist.

Small brands move first on design, staffing and guest experience. Larger operators then copy what the numbers prove.

Palettes set the pace of a dining room long before the menu does. Here is what the science of color perception supports, and what remains a designer's judgement call.